The Program
A flagship development experience for leaders and teams who want to perform, transform, and lead in a way that is deeply human and commercially sharp.
The Framework
IMPACT™ — A Blueprint for Business & Leadership Excellence
A complete operating system for clarity, performance, culture and transformation, delivered The Bowman Way.
Why We Created Human Edge
Leadership can be challenging. You’re leading people, managing budgets, keeping customers happy, trying to meet KPIs and sometimes it feels like you’re spinning plates while putting out fires.
Who is it For?
Our Human Edge Program has been specially designed to lift capability in multi-site service and retail busineses so teams lead better, execute better and perform better.
Our regular clients are from the following sectors:
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Retail (multi-site retail operations)
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Hospitality (hotels, restaurants, cafes)
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Health & Wellness (gyms, fitness studios, health services)
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Childcare & Education (early learning, OSHC)
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Medical & Allied Health (aged care, dental, physio)
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Personal Services (salons, beauty, spas)
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Maintenance (cleaning, facilities)
Those who participate in Human Edge Leadership are typically:
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Site Managers / General Managers
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Area / Regional Managers and Directors
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Heads of / Directors of Operations
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SME Founders & Executives
What You'll Gain
Master the Bowman and Co 'IMPACT' model
A proven framework linking strategy, leadership, and performance.
Solve Your Real World Challenges
With guidance from expert facilitators and peer input.
Gain Confidence, Clarity and Commercial Acumen
To lead high-performing teams and drive results.
Access practical, immediately usable tools
For leading people and performance.
Learn the exact tools that top executives use to:
Drive profitability and performance. lead high-performing teams
and execute strategy with precision
Who Thrives in Leadership Mastery
Site Managers/General Managers
Area/Regional Managers
Heads of/Directors of Operations
Small Business CEOs and COOs
Leaders who suddenly find themselves ‘in charge’ of people, profit and performance operating multi-million dollar businesses with limited experience:
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A brilliant store manager now leading an entire region
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A dedicated aged-care nurse suddenly managing a residential facility
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A brilliant hairdresser promoted to running a salon
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A passionate early years educator now leading a childcare centre
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A general manager promoted to area manager
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A driven personal trainer now operating a fitness centre
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A frontline hospitality supervisor promoted to hotel operations manager
Why Leaders Love This Program
Proven Impact
Recognised for transforming leadership capability and delivering measurable business outcomes.
Scenario Based + Problem Solving focused
Bring your real challenges and work through them with experienced facilitators and peers.
Designed by Experienced Leaders
who have walked in your shoes
Flexible formats with immediate traction
Designed so you can apply lessons as you go, building momentum week by week.
Built for operational leaders
Designed for site managers, area and regional managers, heads of operations, and small to medium sized business executives.
Who Thrives in Leadership Mastery
Site Managers/General Managers
Area/Regional Managers
Heads of/Directors of Operations
Small Business CEOs and COOs
Leaders who suddenly find themselves ‘in charge’ of people, profit and performance operating multi-million dollar businesses with limited experience:
-
A brilliant store manager now leading an entire region
-
A dedicated aged-care nurse suddenly managing a residential facility
-
A brilliant hairdresser promoted to running a salon
-
A passionate early years educator now leading a childcare centre
-
A general manager promoted to area manager
-
A driven personal trainer now operating a fitness centre
-
A frontline hospitality supervisor promoted to hotel operations manager
Why The Human Edge Program Works
Built on research of exceptional leaders and proven leadership models.
Translates theory into a practical, real-world masterclass.
Equips you with the tools and skills to lead with clarity and confidence.
Focused on delivering commercial impact and tangible business results.
IMPACT™ gives leaders and teams a shared language, a repeatable playbook, and a coherent framework for achieving results without burning out their people or breaking their culture.
IMPACT™ is more than a Leadership Model
It is a business blueprint; a complete operating system that shapes how successful organisations think, behave, operate and evolve.
Built from decades of executive experience, cross-industry transformation, and human-centred leadership, IMPACT™ brings together the six disciplines that sit at the heart of high-performing organisations:
Clarity of direction
The mindsets that drive behaviour
The people engine
Accountability and standards
Commercial intelligence
Transformation and momentum
Why organisations need IMPACT™
Most organisations don’t fail because of strategy - they fail because of misalignment:
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scattered priorities
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unclear expectations
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weak accountability
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poor communication
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stalled execution
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overwhelmed teams
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low momentum
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resistance to change
IMPACT™ solves this by giving organisations a complete system, not isolated concepts.
Leaders Gain:
✓ clarity
✓ alignment
✓ execution discipline
✓ a high-performance culture
✓ a structured approach to change
✓ human-first leadership capability
✓ commercial decision-making confidence
IMPACT™ becomes the business playbook leaders use every day.
The Six Pillars of IMPACT™
Intention
Clarity. Purpose. Direction
Intention is the anchor of leadership and organisational performance.
It sets the tone, the tempo and the direction. It turns confusion into clarity, and noise into focus.
This pillar shapes:
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purpose, vision and values
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strategic direction and priorities
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leadership presence & energy
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expectation-setting
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communication clarity
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alignment across teams
Leaders learn to lead on purpose — not by accident.